What is a Cookie?
Types of Cookies We use
Whatfix uses essentials cookies which enable core functionality such as security, network management and accessibility. You may not opt-out of these essential cookies, however, You may disable these by changing Your browser settings, but this may affect how the Websites functions.
Analytics and Customization Cookies
|Cookie||Description of Purpose||When do Cookies Expire?||When do Cookies Expire?|
|Whatfix||Whatfix use browser cookies
to temporarily store user
information to provide better
|100 Days – 6 months||1st Party|
|Google Analytics||To track the traffic of website||24 Months||3rd Party: http://www.google.com/policies/privacy/|
|Pardot||To remember the preferences
when users revisit the site or
|12 Months – 120 Months||3rd Party: https://pi.pardot.com/|
|Drift||For Chat functionality||24 Months||3rd Party: https://www.drift.com/p
|Chilipiper||To remember the preferences
when users revisit the site or
page and provide service
based on the stored data.
|24 Months||3rd Party: https://www.chilipiper.
Technologies similar to cookies
Log file information is automatically reported by Your browser each time You access a web page. When You use the Service, Our servers automatically record certain information that Your web browser sends whenever You visit any website. These server logs may include information such as Your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear gifs information:
When You use the Service, We may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of Our Users anonymously. No personally identifiable information from Your WhatFix account is collected using these clear gifs. In addition, We may also use clear gifs in HTML-based emails sent to Our Users to track which emails are opened by recipients. The information is used to enable more accurate reporting and make WhatFix better for Our Users.
We use automatically collected information and other information collected through Our Websites through cookies and similar technologies to: (i) personalize Our Service, such as remembering Your information so that You will not have to re-enter it during a visit or on subsequent visits; (ii) monitor and analyze the effectiveness of Service (iii) monitor aggregate site usage metrics such as total number of visitors and pages viewed;
These cookies do not collect personal information about You. A persistent cookie remains on Your hard drive after you close your browser so that it can be used by Your browser on subsequent visits to the Service. Persistent cookies can be removed by following Your web browser’s directions. A session cookie is temporary and disappears after You close Your browser.’
How can You control Cookies?
You may choose to accept or reject cookies used on the Websites. Most websites allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of Our Websites or Services. You can reset Your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Resources You may want to reference
Below is a reference to some popular browser manufacturers and their help pages relating to cookie management in their respective products.