Leverage data to drive user engagement, adoption, and proficiency
Capture all user actions without engineering dependency
Whatfix provides easy-to-install and easy-to-use event capturing and data management capabilities. Using our visual, drag-and-drop tagging editor, software owners can easily track all user actions such as clicks, page visits, mouse hovers, and more actions without technical expertise.
Take data backed decision to prioritize features
Gain a deeper understanding of which features are most used, most valuable, and have the highest impact on your business goals. This information will allow you to make informed decisions on which features to prioritize in your development pipeline.
Boost Process Efficiency through Improved Completion Rates and Reduced Time
Optimize processes by providing detailed insights into user behavior and interactions with the application. This information can be used to identify pain points and inefficiencies in the user journey, leading to improved user experience and overall process optimization.
Enhance User Experience through Comprehensive User Journey Analysis
Pinpoint UX gaps by providing a comprehensive view of how users interact with the application. By continuously monitoring and analyzing user journeys, identify areas of friction and opportunities for improvement, leading to an improved user experience and increased product adoption.
Powerful analytics that power intuitive user experiences
Understand key user behaviour within your application. Identify critical dropoff spots where users need a little extra navigation help with User Actions and Funnels.
- Identify areas where users need help
- Discover opportunities to accelerate adoption
- Track business process completion and feature adoption trends
Track how users interact with Whatfix widgets and help content. Collect granular insights into your most used flows, self-help search terms, and other key performance metrics.
- Get performance data on all widgets
- Identify gaps in your help content
- Optimize user experiences in real time
Obtain user feedback seamlessly on your Flows and Self Help content. Use that feedback to influence new content creation and continuously enhance your in-app experiences.
- Improve Flows with real-user feedback
- Offer contextual self help on a wide range of search terms
By The Numbers
The Whatfix difference