Whatfix Named a Leader in Everest Group’s Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment 2022 for Third Consecutive Year

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Whatfix is positioned as a Leader in the DAP Products PEAK Matrix® Assessment 2022, as a result of its investments in product capabilities and sustained market growth. It has deepened its capabilities in industry-specific solutions, element detection, product analytics, and support for mobile and desktop applications. Whatfix’s strong roadmap and focus on innovation and customer experience places it well to serve the DAP buyers”

Sharath Hari N
Practice Director at Everest Group

A Leader in Digital Adoption, Once Again!

Whatfix was named a Leader for the third consecutive year in the Digital Adoption Platform (DAP) products PEAK Matrix® Assessment 2022 released by Everest Group, a global research and analyst firm. In the report, Everest Group reviewed 20 DAP vendors and placed them into three categories based on their findings: ‘Leaders’, ‘Major Contendors’, and ‘Aspirants’. Whatfix was one of only two vendors named Leaders in the report. The report placed DAP vendors on a grid-style matrix, with the Y axis measuring “market impact” and the X axis measuring “vision and capabilities.” 



Everest Group highlighted Whatfix’s ability to deliver scalable success for its clients by removing barriers between users and productivity. They also lauded Whatfix’s extensive partner ecosystem that spans independent software vendors, system integrators and technology, and analytics & AI vendors. The report also highlights personalized recommendations, automated testing, easy content creation & maintenance, and flexible content delivery as some of the critical features that Whatfix brings to the DAP market.

Everest Group said vendors named Leaders in the report – which included Whatfix – invested in evolving the DAP space through in-house R&D and acquisitions, established an extensive network of partners across geographies and industries, and played a critical role in driving awareness of DAP.

Download the full report to see why Whatfix is the DAP market leader→

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