Pharma and Life Sciences

Drive Effortless Pharma & Life Sciences Digital Transformation with Whatfix

Keep up-to-date with quality policies, increase speed-to-market of drugs, and improve patient and worker safety with in-app guidance and just-in-time support during critical pharma & life sciences processes.

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Digital adoption in real-time

Confident Compliant and Change Control

Enhance patient and worker safety, regulatory compliance, and product quality by using in-app visual cues such as tips and nudges to increase accuracy and reduce the burden on Corrective and Preventive Actions (CAPA) during complaint, issue, or escalation management processes.

Simplified Change Control

Avoid non-conformance and ensure compliance with changing FDA regulations by highlighting new features and process changes with in-app notification pop-ups.

Find Criticality and Improve Risk Management

Identify friction points, error-prone processes, and critical points within the pharmaceutical quality management (QM) process using analytics. Enhance risk management by seamlessly integrating just-in-time guidance into the flow of workflow.

Learn how Grifols improved Employee Learning & Accelerated Adoption of Salesforce Applications With Whatfix


Key features that are relevant for this solution

Self Help

Easily execute complex processes within Laboratory Information Management Systems (LIMS), Electronic Lab Notebook (ELN), Quality Management Systems (QMS), Clinical Trial Management Systems (CTMS), etc. applications.

Self Help

Smart Tips

Comply with stringent GxP and FDA regulations with just-in-time support to proactively reduce errors.

Data Validation

Enhance data reliability during quality management, audit checks, and clinical trials, with data validations.


Convert in-app guidance created for different processes or applications into additional content formats such as videos or documents with auto-content reformatting.

By The Numbers

The Whatfix difference

Increase in employee productivity
Reduction on support queries

Reduction in training content creation costs

Reduction in go-to-launch enterprise applications

Faster time to proficiency for a new employee
Reduction in knowledge discovery time

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