Customer Success Stories | Whatfix

Sentry Insurance Saved Nearly $1M With Better User Onboarding & Self-Help Support

Discover how Sentry enabled its customers and employees to use its technology stack with contextual in-app guidance and self-help support.

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700+

Customers

30+

Countries

99.5%

CSAT Score

Explore all case studies from Whatfix customers

Learn how organizations enable end-users and drive technology adoption for customers and employees with Whatfix.

Category

Customer-Facing App,

takealot-case-study-HERO

Takealot Quickly Onboards New Sellers & Drives Advanced Feature Adoption With Whatfix

Customer-Facing App,

sophos-case-study-HERO

Sophos Saved $390,000 With In-App Technical Guidance and Self Support for Its Firewall Customers

ferring-case-study-HERO

Ferring Pharmaceutical Supports Its Icertis Contract Management Transformation With Whatfix

compass-group-case-study-HERO

Compass Group Cut Training Content Creation Time 70% & Accelerated Contract Turnaround Time

P&C Insurance Software

sentry-case-study-HERO

Sentry Insurance Saved Nearly $1M With Better User Onboarding & Self-Help Support

reed-case-study-HERO

Reed Uses Whatfix to Accelerate Its CRM Transformation & Enable Recruiters

Customer-Facing App,

ableto-case-study-HERO

AbleTo Meets Exponential Demand for Mental Health Services Provision with Whatfix

Customer-Facing App,

marketboomer-case-study-HERO

Marketboomer Scaled Customer Adoption With In-App Onboarding & Self-Help User Support

reg-case-study-HERO

Renewable Energy Group, Inc. Reduced Time to JD Edwards/Salesforce Proficiency 50% With Whatfix

Customer-Facing App,

PlayOJO Reimagines Player Onboarding & Gaming Experience with Whatfix

hays-case-study-HERO

Hays Enhanced CRM Adoption and Employee Engagement With Whatfix

whatfix-case-study-HERO

Whatfix Enabled Remote Employee Onboarding and Engagement With Its DAP

Customer-Facing App,

riversand-case-study-HERO

Riversand Onboards New Users & Drives New Feature Adoption With Whatfix

Consulting & Research

TSG-case-study-HERO

TSG Enabled Recruiters & Accelerated ATS Transformation With Whatfix

Customer-Facing App,

baystone-case-study-HERO

Baystone Media Accelerates Product Adoption & Provides Real-Time Support With Whatfix

Customer-Facing App,

maxwell-case-study-HERO

Maxwell Deflects 25,000+ Support Queries With Whatfix’s Real-Time Support

Customer-Facing App,

cardinal-case-study-HERO

Cardinal Health Accelerated User Adoption of Its New Website With Whatfix

sophos-case-study-HERO

Sophos Drives Effective Change Management On Salesforce®

experian-case-study-HERO

Experian Drives Salesforce® Adoption Across Its Global Employee-Base With Whatfix

Customer-Facing App,

PLANETHS-case-study-HERO

PlanetHS Deflected 190,000+ Support Tickets With In-App Guidance