The very first edition of the Digital Adoption Platform Playbook unveils insights on the role of DAP in digital journeys and strategies to help enterprises improve outcomes from their DAP investments.
What it is
The DAP Playbook is a comprehensive practical guidebook aimed at empowering enterprises at various stages of their digital journeys with insights on the role and impact of DAP in digital journeys, and to help develop strategies to improve outcomes from their DAP investments.
Why it matters
Improve Employee With every industry being impacted by the Covid-19 pandemic, the importance of remote training, onboarding and support has been significantly amplified, and organisations are looking at solutions such as DAPs to accelerate their digital journeys and solve some of these challenges.
How you can use it
Improve Employee Frameworks like Pinnacle Model™, Capability Maturity Model (CMM), and setting up DAP Center of Excellence (COE) will help enterprises understand their current state of maturity and develop a business case to scale up DAP adoptions across the organization.
A Sneak Peek into the DAP Playbook 2020
DAP Market Characteristics
As evidenced by the rapid growth of the DAP market, the awareness and adoption of DAPs among enterprises is increasing rapidly. This playbook explains the key growth drivers in the adoption of DAPs, as well as adoption trends in different geographies, industries, platform types and enterprise applications.
The DAP Journey
This playbook explains the various components of the DAP journey, including triggers that lead to adoption within enterprises, and is packed with strategies to understand their current states, leverage market capabilities and achieve target outcomes by being on the best-fit execution path of their DAP journey.
Challenges and Best Practices
Enterprises may face multiple challenges during their DAP initiatives, typically while scaling them up across the organization. The playbook expounds strategies to overcome these challenges, and best practices as implemented across industries to ensure a successful DAP journey.